800-242-5846
New Jersey Division of Consumer Affairs
www.NJConsumerAffairs.gov
WHAT PARTS ARE COVERED?
The statute requires a dealer to correct a material defect of a
covered item of the used vehicle. The material defect must
substantially impair the use, value or safety of the used
vehicle. Covered items consist of:
■ The Engine – All internal lubricated parts, timing
chains, gears and cover, timing belt, pulleys and
cover, oil pump and gears, water pump, valve covers,
oil pan, manifolds, flywheel, harmonic balancer,
engine mounts, seals and gaskets, and turbo-charger
housing. (Housing, engine block and cylinder heads
are covered only if they are damaged by the failure
of an internal lubricated part.)
■ Transmission Automatic/Transfer Case – All
internal lubricated parts, torque converter, vacuum
modulator, transmission mounts, seals and gaskets.
■ Transmission Manual/Transfer Case – All
internal lubricated parts, transmission mounts,
seals and gaskets (excluding a manual clutch),
pressure plate, throw-out bearings, clutch master
or slave cylinders.
■ Front-Wheel Drive – All internal lubricated
parts, axle shafts, constant velocity joints, front
hub bearings, seals and gaskets.
■ Rear-Wheel Drive – All internal lubricated parts,
propeller shafts, supports and U-joints, axle shafts
and bearings, seals and gaskets.
WHAT MUST THE DEALER DO?
The warranty requires the dealer to correct a defective
or malfunctioning part of a used motor vehicle which is
covered by the warranty if the defect occurred during the
applicable warranty period. The consumer is responsible
for bringing the motor vehicle to the selling dealer and
may be entitled to a refund of the used motor vehicle’s
full purchase price* if, during the dealer warranty period:
■ the dealer has been unsuccessful at fixing the same
material defect after at least three attempts; or
■ the vehicle has been out of service for 20 cumulative
days while the dealer is attempting to fix it.
The consumer must pay a $50 deductible for each repair
of a covered item. The Used Car Lemon Law does not
apply to extended service contracts or any remaining
manufacturer warranties.
Keep all of the documents pertaining to the motor vehicle’s
defects and repairs handy.
*Excluding all sales taxes, fees and deductions for
excessive wear and tear and personal use of the vehicle.
IF YOUR CASE QUALIFIES, HERE IS WHAT YOU SHOULD EXPECT:
■ Your Lemon Law application will be promptly
reviewed by a Lemon Law staff member for
completeness and to determine whether it meets
all of the qualifications for a Lemon Law hearing.
■ The application will be approved, rejected or sent
back to you for edits.
■ Once the application has been approved, the dealer
is sent a copy of your application and an attempt
is made to resolve the case.
■ If the case cannot be resolved, you will then be
contacted to set a hearing date, usually within
20 DAYS, subject to the days the Office of
Administrative Law (O.A.L.) has available. A copy
of the application is then sent to the O.A.L.
■ The administrative law judge’s Initial Decision is
issued within 20 DAYS of the hearing.
■ Within 15 DAYS of receiving the Initial Decision,
the Director of the Division of Consumer
Affairs will issue a Final Decision. The Final
Decision will either adopt, reject or modify the
Initial Decision.
For more information, please contact the
Lemon Law Unit by calling 973-504-6226,
Correspondence by mail may be sent to:
N.J. Division of Consumer Affairs
Lemon Law Unit
124 Halsey Street
P.O. Box 45026
Newark, NJ 07101
The New Jersey Division of Consumer Affairs
can also be reached by calling 1-800-242-5846.